Frequently Asked Questions
We offer a safe protocol for your travel when it comes to Covid-19 and all other safety measurements.
How are your chauffeurs vetted?
All of our chauffeurs go through a hiring process where references are checked, and driving records and backgrounds are inspected as well. Each chauffeur is also required by the city of Houston to be fingerprinted and drug tested.
How far in advance do I need to book?
We prefer bookings with at least 12 hours notice. If you book with less than 12 hours notice, we will get in touch with you and provide you with solutions. We will do everything we can to have you covered.
What is your airport pickup procedure?
We will meet you inside of the airport terminal and assist you with your luggage.
What airports do you service?
We service all airports in the Greater Houston area.
George Bush Intercontinental Airport (IAH)
Houston Hobby Airport (HOU)
David Wayne Hook Airport (DWH)
West Houston Airport (IWS)
Ellington Airport (EFD)
Baytown Airport (HPY)
and more
Can you accommodate my baby or child with safety seats?
Yes and we don't have a child seat fee.
What is your policy on additional stops?
Scheduled and unscheduled stops will be charged an additional fee.